(256) 916-2060

Resolving Roofing Issues: From Damage Assessment to Full Insurance Approval

Customer Name:

D. Jackson

Location:

Decatur, AL 35601

Specialist:

Kylee Philbrook

We Provide FREE Estimates

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Problem: Comprehensive Assessment of Roof Damage – Wind, Hail, and Water Impact

  • Wind Damage: The property suffered significant wind damage, resulting in over 10 creased shingles on the front slope of the roof. This has compromised the roof’s integrity, making it susceptible to further damage and leaks.
  • Hail Damage: Besides wind damage, hail has impacted the roof, causing noticeable damage to the shingles and soft metals. This has exacerbated the roof’s overall deterioration.
  • Leakage and Interior Damage: A critical issue identified is a leak in the roof’s valley. This has led to interior water damage, potentially leading to more severe structural issues if not promptly addressed. 

Solution: Successful Roof Replacement Advocacy – Overcoming Insurance Challenges with Expert Intervention

The homeowner had a big problem with their insurance company. They had been trying for over a year to get their roof fully fixed after it got damaged, but the insurance company only wanted to pay for half of the repairs. They had asked four different roofing companies and several insurance adjusters for help, but none of them could get the insurance company to agree to pay for the whole roof.

Then, our specialist, Kylee Philbrook, stepped in to help. Kylee knew a lot about roofs and insurance and saw how serious the damage was. She met with the insurance adjusters to try to solve the problem. At the meeting, Kylee made sure to show all the damage in detail and explain why the whole roof needed to be fixed. She was really good at making her point clear to the insurance people.

Because of Kylee’s hard work and the way she explained everything so well, the insurance company finally agreed to pay for the entire roof to be replaced. This was great news for the homeowner because now they could get their roof wholly fixed. Kylee’s help made a big difference and the homeowner was really happy with the outcome.

DON’T LET INSURANCE DISPUTES LEAVE YOUR HOME AT RISK. Our team is dedicated to ensuring your home receives the care and attention it deserves. CONTACT US AT (256) 916-2060 TODAY FOR A FREE INSPECTION AND EXPERIENCE THE PEACE OF MIND THAT COMES WITH HAVING A STRONG, RELIABLE ROOF OVER YOUR HEAD.

SCHEDULE A FREE INSPECTION WHEN YOU CALL US AT (256) 916-2060 TODAY.

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By checking this box, I hereby consent to receive text messages from Deep South Roofing Pros to the phone number provided above. I understand that message and data rates may apply and that I can unsubscribe at any time by replying "STOP" to any text message I receive from Deep South Roofing Pros. I understand that my consent to receive text messages is not a requirement to purchase goods or services from Deep South Roofing Pros, and that I can contact Deep South Roofing Pros directly by phone or email if I do not wish to opt into this service.