The homeowner had a big problem with their insurance company. They had been trying for over a year to get their roof fully fixed after it got damaged, but the insurance company only wanted to pay for half of the repairs. They had asked four different roofing companies and several insurance adjusters for help, but none of them could get the insurance company to agree to pay for the whole roof.
Then, our specialist, Kylee Philbrook, stepped in to help. Kylee knew a lot about roofs and insurance and saw how serious the damage was. She met with the insurance adjusters to try to solve the problem. At the meeting, Kylee made sure to show all the damage in detail and explain why the whole roof needed to be fixed. She was really good at making her point clear to the insurance people.
Because of Kylee’s hard work and the way she explained everything so well, the insurance company finally agreed to pay for the entire roof to be replaced. This was great news for the homeowner because now they could get their roof wholly fixed. Kylee’s help made a big difference and the homeowner was really happy with the outcome.